Laptop Repair and iPhone Repair Specialists
Computer Repair Doctor Inc. (CRD) is an electronics repair and computer services company serving the Tallahassee area. CRD’s core services are laptop repair and iPhone repair, but CRD also specializes in data recovery and repairs of all types of iDevices and other electronics.
Computer Repair Doctor follows its own establish standard of excellence in its industry. CRD’s three main principles of excellence are:
Complete and Accurate Diagnosis – We’ll look at the big picture and give you a complete diagnosis for not just the symptoms you’re experiencing, but for all the problems your device is having. There’s no guesswork here, we’ll run real diagnostic tests to give you a real (and accurate) problem diagnosis.
High Quality Repairs – When our techs are finished with your device, it’ll work. Period. We stand behind all of our repairs and we offer full service warranties, so if your repair doesn’t stick, we’ll do it again for free!
Superior Customer Service – We’re not only here to fix your device, we’re here to make sure you are informed and comfortable with the whole process. We’ll keep you updated throughout the entire repair, and if you have any questions about your device, we’ll spend as long as it takes with you to make sure your questions get answered and you feel completely comfortable with our services.
Want to learn more about our company history, our staff, or what some of our customers have to say about our services? Check out our website at http://computerrepairdoctor.com/computer-repair/
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Interview Q&A
How long have you been in business?
Since 2013
What is your primary product or service?
Computer repair is what we do. It’s our bread and butter service and we’re Tallahassee’s premier computer repair doctor! Whether it’s a laptop, PC, or desktop repair that you need, we can help. Our PC repair skills have been tried and tested over the years and here’s a few of the reasons why you should check us out!
Free Estimates – We’ll give you a free quote before any repair work is done. If you don’t like the quote, just walk out! We understand that not every computer makes sense to fix, and we’ll be honest with you and tell you if you’re better off buying a new computer.
Quality Repairs – Our techs are experienced professionals and we’ll guarantee that with our Doctor’s Orders Guarantee. All computer repair jobs come with a warranty that you won’t need because we’ll fix it right the first time!
Superior Customer Service – Not everyone is as technical as we are, and we understand that. Our managers are trained to explain our computer services to you in a way that makes sense. And if you ever have any problems, our owner will personally handle any problems.
Quick Turnaround – Our first location was in New York City and our techs are used to repairing computers in a New York minute. We know your computer is important to you and we’ll get it back to you quickly! Often in the same day or while you wait!
Conveniently Located – Located right off Tennessee st. in downtown Tallahassee, we couldn’t be more centrally located! We’re here to serve you!
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Computer Repair Doctor Inc. was established in 2013 by Matt Ham. While getting his Master’s in Mechanical Engineering from Columbia University in New York City, Matt began working with a company called LaptopMD. He quickly rose to executive management level and worked directly with the company’s owner (Arthur Zilberman) to run the company.
Over the course of several years at the company, Matt developed and perfected his knowledge and expertise in the computer services and repair industry. He oversaw all operations of the company’s NYC branch, as well as the opening of its NJ location. Matt became a managing partner at LaptopMD and led the company to quadruple its size and become the leading source for computer and iPhone repairs in NYC.
When Matt’s fiancé was accepted to FSU’s College of Medicine, Matt brought his knowledge of computer services to Tallahassee. Computer Repair Doctor was established in early 2013 in Tallahassee to provide the same high level of quality repair services that Matt oversaw in New York.
How do you differentiate yourself from other businesses in your category and area?
Computer repair doctor offers high quality repairs at an affordable price in a New York Minute. We focus on quality, turnaround time, and customer service.
How many locations do you have and do you have plans to expand?
Besides our founding locations in NYC and NJ, we currently only have a Tallahassee office but we're planning to expand to other parts of FL in the future!
Provide detailed directions to your location
We're located at 523 E Tennessee St, across from Leon High School in downtown Tallahassee!
What type of payments do you accept?
Cash and all major credit cards
Which areas do you service?
We service all of Tallahassee and it's surrounding areas! Further out? Mail it in for a free estimate!
Who owns your company or runs daily operations?
Matt Ham is the owner of Computer Repair Doctor.
What are your hours of operation?
We're open from 10am-7pm Monday through Friday and 12pm-6pm on Saturday.
What is the best compliment anyone can give you?
A good review of our company!
What is your favorite quote or Bible verse?
Don't take no wooden nickles!